Last updated: 14 November 2026
This policy explains what personal data AriseSkill collects, why, who we share it with, and the choices you have. We follow India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules, and we aim to respect the data-protection laws of the countries our students live in, including the UK GDPR, South Africa's POPIA and similar laws in the Gulf and Africa.
1. Who is responsible
V. Ramanadha Adithya, trading as AriseSkill, H.No. 2-8, Plot No. 6-33, Vanasthalipuram, Hayathnagar, Hyderabad, Telangana 500070, India, is responsible for your data. Contact: ariseskill0310@gmail.com. Grievance Officer: see Policy 7.
2. What we collect
| Data | Examples | Why |
|---|---|---|
| Account details | Name, email, WhatsApp number, country, field, experience level, password (stored only in scrambled form) | To create your account, contact you and set prices and time zones |
| Career content | Your CV, LinkedIn text you paste in, self-introduction, cover-letter details | To score and improve your CV and LinkedIn profile |
| Interview data | Your typed or spoken answers, transcripts and recordings of AI interviews (text, and audio where you use your voice), scores, feedback, star ratings | To run AI and live mock interviews, show progress, issue certificates, check quality, decide refund requests and improve questions |
| Payment records | Amount, product, invoice number, payment status, the last digits or type of payment method shown by the gateway | Accounting, invoices, refunds and tax law |
| Profile photo (optional) | A photo you choose to upload | To show on your dashboard |
| Technical data | Device and browser type, approximate country, log and error records | Security, fixing problems and showing local prices |
| Messages | Support tickets, emails, WhatsApp messages with us | To help you |
We do not collect your full card number, UPI PIN or bank passwords (these go directly to Razorpay or PayPal), and we never ask for your LinkedIn or email password.
3. AI processing
Our AI interviewer and CV tools use the AI service of Anthropic (Claude) to understand your answers and write feedback. Only what is needed for that task (for example, the question and your answer) is sent, through our server, and it is sent under the provider's commercial terms. We do not allow your data to be used to train the provider's public models where we can opt out. Some answers are scored by our own system without being sent anywhere. The interviewer is always labelled as AI.
4. Messages by email and WhatsApp
- Service messages (receipts, invoices, account and security notices) are sent by email.
- We send WhatsApp messages only if you agreed when signing up or when choosing to pay in parts (for payment reminders).
- You can stop marketing messages at any time with the unsubscribe link or by replying STOP on WhatsApp. Payment reminders for an active payment plan continue until the plan is paid.
5. Who we share data with
We never sell your personal data. We share it only with service providers who help us run AriseSkill, under contracts that require them to protect it:
- Payment providers: Razorpay and PayPal.
- Hosting and database providers (for example, Netlify and our database host).
- AI provider: Anthropic (see section 3).
- Email and WhatsApp Business messaging providers.
- Interview coaches, who see your name, field, level and session notes only for your booked session.
- Authorities, when the law requires it.
Certificate verification: anyone with a certificate ID can see the name, package, field and date on that certificate, so that employers can check it. Nothing else is shown.
6. International transfers
Our providers may store or process data outside your country (for example, in India, the EU or the USA). We use providers with recognised security standards and protections.
7. How long we keep data
- Account, interview and career data: while your account is open, and up to 2 years after your last activity, then deleted or anonymised.
- Audio recordings of AI interviews: 90 days, then deleted. Interview transcripts are kept with your account data.
- Invoices and payment records: as long as tax and accounting law requires (usually 8 years in India).
- Certificate records (ID, name, package, date): kept so that certificates can still be verified, unless you ask us to remove them.
8. Security
Data is sent over encrypted connections (HTTPS). Passwords are stored only in scrambled (hashed) form. The admin portal uses two-step login, and access to student data is limited to people who need it. No system is 100% secure; if a breach affects your data, we will tell you and the authorities as the law requires.
9. Your rights
You can ask to: see the data we hold about you; correct it; delete it (subject to legal records we must keep); withdraw consent for optional messages; and name someone to act for you. Write to ariseskill0310@gmail.com. We reply within 30 days. If you are not satisfied, you can contact our Grievance Officer (Policy 7) or the data-protection authority in your country.
10. Children
AriseSkill is meant for adults. Users aged 16–17 may use it only with a parent's or guardian's permission. We do not knowingly collect data from children under 16.
11. Changes
We will post any update here with a new date and tell students by email if the change is important.